Privacy policy

Privacy Policy

At Errands Corporation, we respect and protect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website or make a purchase.

1. Information We Collect

We collect the following types of personal information when you interact with our website:

  • Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address, phone number, and payment information.
  • Non-Personal Information: We may collect non-personal information such as your IP address, browser type, and device information to help us improve our website and user experience.
  • Payment Information: We use Shopify Stripe to securely process payments, and we do not store sensitive payment data directly.

2. How We Use Your Information

We use the personal information we collect for the following purposes:

  • To process and complete your orders, including shipping and billing.
  • To communicate with you regarding your orders, shipping updates, and customer service inquiries.
  • To send you marketing communications, promotions, or updates (you can opt-out at any time).
  • To improve our website, services, and customer experience based on your feedback and browsing behavior.

3. Disclosure of Your Information

We do not sell or rent your personal information to third parties. However, we may disclose your information to third-party service providers, who assist us in operating our business, such as:

  • Payment processors: Shopify Stripe to process payments securely.
  • Shipping carriers: Australia Post to deliver your orders.

We may also disclose your personal information if required by law or if we believe such disclosure is necessary to comply with legal obligations, protect our rights, or investigate potential fraud.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information from misuse, loss, unauthorized access, or disclosure. Payment information is encrypted and processed through secure third-party services.

However, no method of data transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies (e.g., web beacons) to enhance your browsing experience on our website. Cookies are small files stored on your device to track your preferences, browsing activity, and enhance your user experience.

You can manage cookie preferences or disable cookies through your browser settings, but please note that disabling cookies may affect the functionality of our website.

6. Your Rights Under Australian Law

Under the Privacy Act 1988, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to any inaccurate or outdated personal information.
  • Opt out of receiving marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
  • Request the deletion of your personal information, subject to certain exceptions.

If you wish to exercise any of these rights or have concerns about how we handle your personal information, please contact us using the details provided below.

7. International Transfers

Your personal information may be transferred and stored outside of Australia if we use third-party service providers based in other countries. We take reasonable steps to ensure that any overseas recipients of your personal information comply with the Australian Privacy Principles.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, and any changes will be posted on our website. We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or complaints regarding your privacy or this Privacy Policy, please contact us:

We will do our best to address your concerns and ensure your privacy is protected.